Our dedicated Scientific Support team is available to provide timely support for all your scientific inquiries.

US Customers only:

Email: Support.SeqLS@roche.com Phone: 800.262.4911 (Monday - Friday, 9 am - 5 pm EST)

Discover our Online Technical Support to retrieve the most updated product-related data and documents 24*7*365.
You can also search for a product or application of your interest via catalog number or product name.

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Complaint Reporting

To report a complaint or adverse event, please contact the U.S. Roche Local safety Unit:

Address:

Roche Diagnostics Corporation
9115 Hague Rd
Indianapolis, IN 46256
USA

Tel:
+1 317 521 2000
Fax:
+1 317 521 2090

To request your Certificate of Analysis, please complete the form below. If you need immediate assistance, please contact us at 855.527.2246.

Please fill out the following questionnaire and one of our specialists will assist you with your trial request.
In some cases,sample or trial sizes are not available, but we can provide a special one-time quotation to minimize the cost for these more complex kits.

Complaint Reporting

To report a complaint or adverse event, please contact the U.S. Roche Local safety Unit:

Address:

Roche Diagnostics Corporation
9115 Hague Rd
Indianapolis, IN 46256
USA

Tel:
+1 317 521 2000
Fax:
+1 317 521 2090