Support

Contact us

animated icon of wallet cards sliding out
Online store

Our global online store is available in Austria, Belgium, Czech Republic, Denmark, Finland, France, Hungary, Italy, Latvia, Lithuania, Netherlands, Norway, Poland, Portugal, Slovakia, South Africa, Spain, Sweden, Switzerland and the United States.

Global Sequencing Store

US Sequencing store

icon of paper in an envelope
Complaint reporting

Please do not use the form below to report complaints or adverse events or to ask any questions regarding medical products.  To report a complaint or adverse event, please contact the Roche Local Safety Unit for your country.

Roche Local Safety Units

icon-documents
Technical support

Access technical documentation and product support.

Visit eLabDoc

General contact and product inquiries

Contact us using the form below to submit a question or schedule a sales call. Please do not use this form for complaint reporting or technical support.

Form Successfully Submitted!
Thank you for your submission!
text